Privacy Policy

Effective Date: February 17, 2026

buycapybara.ca ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

Information You Provide:

• Name
• Email address
• Message content submitted through our contact form

If you purchase through Etsy, your payment and order details are processed by Etsy according to their Privacy Policy.

2. How We Use Your Information

• To respond to inquiries
• To provide customer support
• To fulfill orders placed through Etsy
• To comply with legal and tax obligations
• To improve our website and services

We do not sell or rent your personal information.

3. Cookies & Website Data

Our website may use basic cookies to improve user experience and ensure proper functionality. You may disable cookies through your browser settings.

4. Information Sharing

We may share personal information only when necessary:

• With shipping providers for order fulfillment
• To comply with legal requirements
• To protect against fraud or security risks

5. Data Retention

We retain personal information only as long as necessary to respond to your inquiry or meet legal and tax obligations. In Canada, financial records may be retained for up to 6 years for tax compliance.

6. Your Rights (Canada)

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to request access to your personal information, request corrections, or withdraw consent for certain uses.

7. Contact Us

For privacy-related questions, please contact:

Chethan Shetty
Owner, buycapybara.ca
Email: support@buycapybara.ca